First Thing To Check
We recommend using the Clay API Preset over building your own http integration by following the steps here. Most of the work is done for you in a templated format and this will reduce the odds of hitting errors.
API Key Error
This error is due to a Clay bug where you copy/pasted your API key with a space or carriage return inside the API key cell, and it's breaking their system. Usually, the incorrect value will look something like this:
Even if you edit the column to get rid of this extra spacing, it WILL NOT work.
The only known solution to this issue is to delete and re-add the column.
Other Errors
For other errors, the issue is usually a formatting problem with the JSON body.
The best way to check this is to capture the request
Go to webhook.site . Copy the unique URL that they give you
Edit the Kitt AI integration column
Replace the URL with the webhook.site URL
Replace your API key with a temporary placeholder (ie: "XXXXXX"). Webhook.site is a public/unsecure site so you don't want to leak your API key to them while running the test.
Run the column
You will see in webhook.site the request looking like what is below. Go ahead and select the 'Copy As >> cURL Command' option. You can share this with our support team.
